Showing posts with label Social Media. Show all posts
Showing posts with label Social Media. Show all posts
Social media analytics can be a boon for businesses that use it wisely. Two founders of social data start-ups explain what they've learned so far.

5 tools for twitter power users

At the Mashable Media Summit in New York on Friday, founders of two social analytics start-ups--Parse.ly’s Sachin Kamdar and SocialFlow’s Frank Speiser--spoke on a number of emerging trends they’ve seen from the heaps of social data they monitor.
Below are five points that Kamdar and Speiser think businesses should know about social media:
    1. Viral content on Twitter lasts longer than it does on Facebook. “When content goes viral on Twitter, you have an influencer picking it up and then another influencer picking it up and it trends that way,” said Kamdar, whose company tracks 3.5 billion page views from content and digital media websites. “On Facebook, you’re going to hit more people but the life cycle is going to be shorter.”
    Speiser added that businesses shouldn’t “beg influencers” to re-tweet their content, but instead produce “tweets” that are likely have utility for their audience.

    2. LinkedIn is emerging as a distribution mechanism for content. “Right now, what we see is that business and education related items tend to do really well on LinkedIn,” Kamdar said. “I think more and more traffic is going to be coming from LinkedIn, as they start to have their own organic content and push their own editorial strategies.”
      3. Don’t ignore your search strategy. While Speiser’s company focuses on Twitter data and algorithms to help companies engage users, he said companies should still value search. “There’s no way I’m going to convince you to stop spending money on search because it works,” he said. Kamdar agreed: “For any website, there’s some SEO that you just need to do.”
        4. The worth of an individual "like" is not a good measure. “If you don’t build your audience with the contextual intention for them to consume that type of content, the 'likes' work against you,” said Speiser. “The 'like' itself is hard to value because the way you got it matters more than the fact that you have it.”
          5. Social data is only one piece of the puzzle. Because social functions have spread across all company operations, Kamdar said social media data should be married with other data to present the best opportunities for businesses. “You want to combine social media on the brand side with sales or on the media side with users,” he said. “Businesses should really try to build social data back into other areas of their organization.”.

          Source : 5 Insider Tips for a Better Social Media Strategy


            Social media has revamped the Internet through its ability to not only build influence, but also humanize a brand or individual. This counts as much in a content sharing environment as it does to the ability to impact online reputations. What’s more is that publishing to social networks is both simple and cheap. However, as great as social media outlets are there is also a battleground mentality present for people who are targeted by negative content. No matter how this information is published—a blog post, article, press release— it affects success.

            Understanding how social media factors into reputation management is key. Remember, social networks are a veritable arsenal for the savvy user. They are free tools that will give you the ammunition you need to fight back against any negative post that may surface on the Internet. But in order to make it work, you have to know the tricks used by online reputation management pros. Read on to discover some winning strategies that produce positive results.

            1. Picking the Right Social Media Platforms

            You don’t have to be Mark Zuckerberg to understand that some social networks are more powerful than others, which impacts rankings. For this reason, Facebook, Twitter, Google+, and Pinterest are the best platforms. From there, you might want to check out Crunchbase and Quora. Neither is currently the “cool kid” amongst their social networking peers, but both rank well and allow for the profiling of tech companies and professionals as well as the posting of questions and answers, respectively.

            2. Up the Ante on Your Social Media Activity

            So you have to do more than simply create the account. Social media is about user engagement and content creation; you have to stay active if you want the account to work for you. Google ranks compelling, updated content higher than stagnant material. For this reason, a Facebook profile that has daily activity will rank higher than one that has been long forgotten. But it can’t just be all about hyper-promotional content either. Finding a good balance between sharing information, education and inspiration also assists in driving traffic and creating great backlinks, which serves to strengthen existing, positive assets.

            3. Use Keywords Wisely

            It’s a foregone conclusion that search engine optimization is an essential part of using social media to improve one’s online image, but recent Google updates have also impacted this, namely in the world of keywords. A few rules of thumb: Use the keyword in the page name or in the Twitter handle for best results. Additionally, planting the keyword in static content on a page or profile works best, i.e. look to the “about” section on a Facebook page.

            Let’s face it, social media is about much more than just sharing pictures of your dog. When considered as a whole, social networks are a fantastic tool in online reputation management. By using these tactics, negative information can be suppressed and positive information will be promoted, which will assist in controlling the brand image that you want the public to see and remember.

            Source : Social Media Tricks

            Are you looking for ways to enhance your social media marketing?
            Do you want new tools to simplify your job?
            We asked a group of social media pros for the hottest social media tools they use today.
            Check them out to see if these social media tools are a good fit for you!

            #1: Unlock to Share Plugin

            My favorite social marketing tool of all time is the unlock to share plugin. What is it? It’s a simple plugin that “unlocks” additional content when your web visitors share your stuff on Facebook, Twitter or Google+.
            viral lock code canyon
            Make your site go viral by requiring the user to share your link to unlock content.

            Why is this so valuable? Well, today everyone has a Like button on their site. But if you want your audience to share your stuff, you need to give them a little incentive! That’s exactly what this plugin does.
            In my most recent experiment, I had 452 people land on a page where they had access to royalty-free music they could use in their videos. If you shared the post, I gave you an additional five music tracks. Out of those 452 visitors, 379 shared to unlock those five extra songs! That’s 84%!
            These unlock to share plugins are everywhere. The one I used was found over on CodeCanyon.
            James Wedmore, co-founder of Video Traffic Academy and founder of Video Sales Magic and Video Copy Pro.

            #2: SlideShare

            This isn’t a “new” tool, but I’m amazed by the number of marketers who still don’t use SlideShare as a main staple in their social media distribution. According to the latest research from Content Marketing Institute and MarketingProfs, just 23% of B2B marketers and only 7% of B2C marketers leverage SlideShare (which now sees approximately 60 million users per month).

            SlideShare is a great tool to use as part of your company's storytelling process.
            We continue to integrate SlideShare into our visual storytelling, and it’s now a key part of our lead generation process. It’s a true sleeping giant.
            Joe Pulizzi, founder of the Content Marketing Institute and author of Managing Content Marketing and co-author of Get Content, Get Customers.

            #3: Commun.it

            I use Commun.it to help build and nurture relationships with supporters, influencers and potential customers on Twitter.
            The basic service, which is free, keeps track of your most valuable followers and interactions, rolling up the data into an action-driven dashboard. One glance and you’ll know whom to follow, whom to thank and to whom you need to respond—all of which you can do directly within the tool.
            Another big plus: You can quickly spot your most active conversation buddies. Commun.it tallies up the number of exchanges between you and other Tweeters, indicating whether or not you’re following each other.
            communit
            Commun.it rolls up your data into an action-driven dashboard.
            In addition to the dashboard, Commun.it has reporting functionality. I love the way it lists hard-to-find stats in one handy place, including new followers, the handles of who stopped following you, RTs of your content, direct messages and total reach.
            Commun.it also records this social activity for your Twitter handle, so you can keep tabs on your own contributions and connections in the Twitterverse.
            Shelly Lucas, senior marketing manager and leader of social media at Dun & Bradstreet.

            #4: YouTube’s Audience Retention Report

            You’ve probably read that YouTube search is now optimized for time watched. Effective YouTube marketing demands that we understand (and create better videos based on) how our videos are watched, at least as much as we “optimize” them for SEO, etc. Those “gurus” who tell you to buy thousands of 5-second views to bump up your view count … yes, that does the search damage you always knew it would.
            This is why audience retention is the new view count.
            The new Audience Retention Report in YouTube is, without a doubt, the most important social media marketing tool to come around in a long time. You can now see what kind of retention you’re getting from your videos and how it compares to everyone else’s. Want to get to the top of the results? Study this Audience Retention Report like a hawk and update your video making strategies accordingly.
            The following video walks you through a couple of reports and offers some insights on how to respond.

            Paul Colligan, education czar for Traffic Geyser Inc. and CEO of Colligan.com.

            #5: Cyfe

            While there are a number of enterprise-level listening and monitoring tools available to assist brands, a new tool that I’ve been a fan of is Cyfe. It provides visibility into social channel and search metrics that typically only admins of those channels/tools have access to.
            all in one business dashboard cyfe
            Cyfe is an all-in-one dashboard that helps you monitor and analyze data scattered across all of your online services.
            For example, we’re able to set up a visual real-time dashboard for GoToMeeting, which provides brand-specific Facebook Insights data, YouTube Analytics, Twitter and Twitter Search information, SEOMoz, Google Trends, Google Analytics and a number of other social or search data points.
            As a social media team, we’re often asked for such information from team members who are curious about the community, channel interactions and other related questions. Cyfe has enabled to us to make that data easily accessible to our team members.
            Going one step beyond social and search, Cyfe also enables you to bring in your CRM, email marketing and blog data, with new integrations shipping on a regular basis.
            Justin Levy, strategic advisor on all social media activities at Citrix Online and editor-in-chief of Workshifting.com.

            #6: Cloze

            The newest tool that I’m most excited about is Cloze, recommended to me by Jascha Kaykas-Wolff of Mindjet.
            Imagine an aggregation and curation system for your social network and that’s what Cloze provides. I’m able to view the activity of people by date in my network and then check them off, respond to them, like them or retweet them directly from the Cloze interface.
            cloze
            Cloze helps you increase your interaction with those most important to you.
            It’s absolutely genius and is already saving me tons of time, increasing my interaction with those most important to me and reducing the clutter and wasted time of having five channels open that I’m constantly trying to stay abreast of. This is the inbox of the future! Cloze is currently in beta.
            Douglas Karr, founder and chief blogger at the Marketing Technology Blog, founder of DK New Media (an inbound marketing agency) and author of Corporate Blogging for Dummies.

            #7: AgoraPulse

            There is no shortage of social media marketing tools these days, that’s for sure. But despite the overwhelming number of tools out there, it’s still very difficult to find the ones that will really deliver while remaining accessible for a small-business budget.
            When it comes to managing our Facebook Page, I’ve been very impressed with AgoraPulse. It focuses on Facebook (at least for now), but provides everything your Facebook Page will ever need.
            In addition to contest and promotion applications that are a “must-have” for every Facebook Page, AgoraPulse offers unique features that really make a difference, such as:
            • Detailed benchmark with competitors
              agorapulse
              AgoraPulse shows you a detailed benchmark with your competitors.
            • Fan ranking and qualification
              agorapulse
              The fan management feature shows you fan ranking and qualification.
            • Advanced statistics and personalized content recommendations
              agorapulse
              You can also track average users reached by day of week.
            They also offer a ton of other great features such as advanced statistics, automated moderation and even admin rights and workflow management. These are the kind of features that used to be only available in expensive enterprise-level solutions. Getting access to such advanced and useful features for a price that every small businesses can afford does make a big difference.
            Aaron Kahlow, CEO of Online Marketing Connect and chairman and founder of the Online Marketing Summit and its related educational arm, the Online Marketing Institute.

            #8: GaggleAMP

            One application that I’ve recently been exposed to and am excited about is GaggleAMP. I talk to many marketers who say, “If only our sales and business development team would share our social media postings, it would help us reach a greater—and more relevant—audience in social media.”
            This is especially relevant in B2B companies where you traditionally have a large sales force compared to a small number of people in marketing. That sales force represents a potential army of internal brand advocates who can help make a company’s social media marketing efforts much more effective.
            googleamp
            Leverage employees, partners, customers and fans to share your company's social media messages on your behalf.
            With the emergence of GaggleAMP, social media and marketing directors can now utilize the reach of their internal staff to help spread their message in social media, and internal employees have complete control in deciding exactly which messages they would like to share on which platforms and how frequently.
            Companies simply sign up to GaggleAMP, create a “Gaggle” (a group revolving around their content), and then request that interested employees join the Gaggle. Employees then authorize their social networks and decide which content they would like to share with their network.
            GaggleAMP can send notifications when new content is available to be posted, and there is even a “point” system to gamify social sharing and reward those internal employees who are good sharers.
            googleamp member
            GaggleAMP tracks activity, allowing you to report on the impact and ROI for every message and campaign.
            B2B companies are sitting on a goldmine of brand advocates who work at their company. By using GaggleAMP, they can organize and leverage their internal tribe while ensuring control over social media messages that are sent out externally.
            For employees, it’s internal content curation served up on a platter to give them more timely and relevant content to share with their networks and maintain mindshare on whichever social networks the company’s customers or clients are on.
            I expect to hear about more companies adopting GaggleAMP in the months to come!
            Neal Schaffer, founder of Windmills Marketing, is a leading social media strategist and teaches social media marketing at Rutgers University.

            #9: SproutSocial

            I’ve been enjoying the statistics and tools available on SproutSocial, and am using it to get good Twitter and Facebook overviews of my accounts and for some of my clients’ statistics.
            You can also do some Twitter account comparisons, schedule content, bring in your Google Reader to watch for content and share accounts with others.
            sproutsocial
            Deliver beautiful detailed reports to your organization or customers.
            If you manage many accounts, you can easily create nice-looking reports that give a good overview of activity and growth and SproutSocial is reasonably priced.
            Andrea Vahl, social media coach, speaker and strategist and Facebook community manager for Social Media Examiner.

            #10: Reachli

            Reachli (formerly known as Pinerly) is the hottest new Pinterest analytics tool. Similar to Facebook and Twitter apps such as Buffer and HootSuite, Reachli allows users to pre-schedule pins and view feedback data such as click-through rates and number of repins. Creating social campaigns on Reachli is easy with its clean and simplified design.
            Although the site is optimal for Pinterest analytics, it also allows users to post on any social platform and benefit from similar analyses. Boasting comprehensive capabilities, Reachli is an ideal page-management tool for any brand or community manager.
            pinerly analytics
            Reachli helps you understand what works and what doesn't to help you optimize your posts.
            Social media analytics are essential in providing users with optimal content, as well as discovering hard data to support social initiatives. Offering real-time analytics and best practices data, Reachli helps you optimize your Pinterest content based on the analysis of click-through rates and repin feedback. This beneficial information can result in more effective scheduling and more engaging content.
            For a low cost, brands can also employ Reachli advertising, a service that uses a unique algorithm to match content with its most relevant online audience across the social sphere. As Pinterest grows in popularity, brands will find the capabilities of Reachli to be extremely beneficial in most effectively leveraging the social platform.
            Dave Kerpen, cofounder and CEO of Likeable, author of Likeable Social Media and the forthcoming Likeable Business.

            #11: Instagram

            For the team here at Sony, one of the new platforms we are most excited about is Instagram. When we launched our brand channel (@sony) 4 months ago, we couldn’t have imagined the wealth of beautiful, funny and creative content we would find. We’ve seen everything from the cutest pups and kitties with Sony products to gorgeous, artistic shots taken by professional Sony photographers.
            But the best thing about all of this content is that the community has been more than willing to let us share their work (crediting them, of course).
            We’ve asked hundreds of Instagrammers if we could share one of their Sony-related photos and have never once been declined. The result is that we get access to authentic and cool content while honoring this community of artists.
            sony instagram
            Instagrammers share their photos with Sony.
            We’re also exploring holding contests on the platform and have just recently launched our very first #SonyX contest. Although we’re only two days in, we’ve already received a lot of enthusiasm from the community and are building awareness for our new X headphones via the photo entries and the use of the hashtag.
            Callan Green, senior social media specialist for Sony Electronics.

            #12: Buffer

            Buffer is to social media marketers like what a wand is to Harry Potter—it’s one of the coolest and most useful social media tools I’ve ever used.
            As you know, in order to benefit from social media platforms like Facebook, Twitter and LinkedIn, you have to actively be posting things—an account with no life is not going to be very interesting to those who follow it. With Buffer, you can schedule your tweets and posts ahead of time and create a consistent social media presence on your accounts.
            Often, I’ll schedule a week’s worth of tweets, which will automatically drive traffic back to my site or keep my audience engaged throughout the week, without lifting a finger.
            Of course, it’s best practice to follow up with those who reply and you may have specific time-sensitive tweets to share in between your scheduled posts, but anything that allows me to be more efficient in my business and ensure that I am posting stuff when I might not have the time otherwise is gold in my opinion.
            bufferapp
            With Buffer App, you can schedule your tweets and posts ahead of time and create a consistent social media presence on your accounts.
            In addition, the team behind Buffer is always friendly, responsive and looking to improve, which speaks highly about the tool and what kind of company created it, and where it’s headed in the future.
            Pat Flynn, founder of the Smart Passive Income Blog.

            #13: SocialToaster

            I’m excited to see some of the advancements in using social media to increase brand advocacy. SocialToaster is making great strides in combining gamification for sharing brand-related content with superfans to drive reach and engagement.
            Brands like QuickenLoans, JustFab and the Baltimore Ravens are leveraging these tools to connect with fans in an authentic and mutually beneficial way to increase brand loyalty and advocacy. It’s exciting to see social media used in a way that drives and enhances brand passion.
            step by step social toaster
            You can use SocialToaster to amplify your message.
            Nichole Kelly, president of SME Digital, a division of Social Media Explorer and author of How to Measure Social Media: A Step-By-Step Guide to Developing and Assessing Social Media ROI.

            #14: Pop-Ups

            In the past, pop-ups were hated by many marketers, and rightfully so due to their unprofessional look and feel, plus the fact they were so disruptive to readers each time they came onto the site.
            But if you look around today, some of the most professional websites—like Social Media Examiner, Content Marketing Institute and others are using pop-ups for lead capture.
            The main reason for this shift and “acceptance” is as follows:
            1. Pop-ups today can be set on delays and scheduled. In other words, you can set a pop-up so that once a viewer closes it out, it does not reappear on their screen again for whatever amount of time you’d like—be it a week, a month or forever.
            2. Now pop-ups look much more professional than in the past. Great visuals can be added, they can fade in and fade out depending on how long someone has been on the site, and their custom options are plentiful.
            I added a pop-up feature to The Sales Lion a few months ago and the results have been exceptional. Instead of getting 15-25 signups a day for people downloading my eBook and subscribing to the newsletter, I’m now getting 25-40 a day, which is a huge increase.
            At the same time, I haven’t had any long-time readers complain that they had to see a pop-up one time, which was a fear I initially had.
            the sales lion pop up
            The Sales Lion saw a huge increase in opt-ins from the use of this pop-up.
            If you’re looking at adding a pop-up lead capture to your blog, you may want to consider Pippity, PopUp Domination or others.
            Marcus Sheridan, co-owner of River Pools and Spas, founder of PoolSchool.us and founder of the popular sales/marketing blog The Sales Lion.

            #15: LinkedIn’s Skills and Expertise Page

            What if there was a social media tool that could tell you:
            • The best keywords to use in your social profiles?
            • Who the key influencers are and how to get in touch with them?
            • The exact companies you should be targeting with your particular skill set? What kinds of groups you should join for optimal relationship-building?
            • What companies you should work for and who you know at those companies?
            Of course by now you’ve probably guessed that I’m talking about LinkedIn. But the tool I’m talking about in particular is LinkedIn’s Skills and Expertise page. After entering “Facebook Marketing” in the search box there, this is what came up:
            linked in skills
            The LinkedIn Skills and Expertise page helps you find experts in different fields.
            Keywords: “Related Skills” show up on the left-hand side of the Skills page when you search for a skill to add to your LinkedIn profile. Think of them as relevant keywords. LinkedIn will also show you the popularity of those particular keywords (the higher the number, the more people are using that skill) Hint: Use the less popular skills too!
            Influencers: LinkedIn will show you the influencers in your particular skill set by name, picture and title. It will show you how you’re connected to them. If they are a first-degree connection, send them a message. For a second-degree connection, ask for an introduction. Outside of your immediate network? You can still reach them through InMail or a shared group. What a powerful way to build your network and find mentors or advisers!
            Companies, Groups and Jobs: The Skills page will also highlight the companies, jobs and groups that are recognized by LinkedIn as being relevant to your skill set. This can save you an enormous amount of time when you’re looking for companies to offer your services to, for groups to engage with to build your strategic relationships or jobs that will suit you. And of course, because this is LinkedIn, you’ll see who is already in your network and can give you access to that company, group or job!
            Skills is truly a doorway into stronger connections and better business.
            Viveka von Rosen, known internationally as the “LinkedIn Expert” and author of LinkedIn Marketing: An Hour a Day.

            #16: Scoop.it

            I originally thought Scoop.it was just another curation tool, a platform that allows users to gather together great content that they’ve discovered online. A Scoop.it button on the browser window can now rest besides those for List.ly and Pinterest, so that as you go around the Internet and find great content, you can simply click and share.
            scoopit
            Scoop.it is a powerful curation tool.
            When you “scoop” a tweet, a blog post, or any other content, you’re creating a post that is added to a category, or a “topic.” You can easily create new topics that others can follow. In turn, you can follow the topics of others.
            At any point, a post can be re-shared through a number of other social platforms. People can add comments to a post, or give it a thumbs-up. Combined, these features make for a robust content curation tool that allow you to build community around topics, and to nurture relationships with influencers by sharing and discussing their content.
            When you create topics, Scoop.it suggests content for you to add. You can manage how Scoop.it recommends content based on keywords or the feeds of particular users. Those feeds can include their blogs, Twitter feeds, Twitter lists, hashtags, and Facebook.
            In this way, Scoop.it becomes a powerful social discovery tool and if focused on an individual, can even act as an influencer outreach management tool.
            If you’re a HootSuite user, you can now integrate your topics right into HootSuite. With or without HootSuite, though, Scoop.it can act as a central hub to discover great content, build community around that content, and nurture relationships with influencers.
            Ric Dragon, CEO and co-founder of the digital marketing agency DragonSearch and author of Social Marketology.

            #17: Pocket

            The hottest social media marketing tool I’ve discovered in the last 6 months is Pocket (formerly known as Read it Later). At first glance you may think that Pocket is simply a private online bookmarking tool, but it’s actually much more than that. Pocket is a centralized mobile content curation and social media sharing control center!
            pocket
            Put articles, videos or pretty much anything into Pocket for later.
            You can save and tag content from anywhere (your smartphone, tablet or computer) to your Pocket account. You can even save content to Pocket from Google Reader and Twitter using the browser extensions.
            pocket browser extensions
            Save content to Pocket from Google Reader and Twitter using the browser extensions.
            The real power of Pocket, however, is that it integrates with over 300 web and mobile apps. This means that you can collect the best content you discover on any device and share it whenever and wherever you wish through Pocket.
            Pocket drives my entire social and mobile content curation and social sharing system, whether I’m sitting at my desk or on the go.
            pocket 300 apps integration
            Pocket integrates with over 300 web and mobile apps.
            Here are three tips for using Pocket:
            1. Download the Pocket app to your mobile device and/or tablet and install the bookmarklet to your web browser. If you have a Mac, be sure to install the Mac application. (You can now share content to your social networks directly from the new Pocket Mac Application.)
            2. Save the content that you want to share with your social networks to Pocket from your computer, mobile phone or tablet. Be sure to add the tag “Share” to the particular articles you save that you later want to share with your social connections (you can add as many tags as you like).
            3. Each day, login to Pocket on your smartphone or tablet and push the articles tagged with “Share” to Buffer (my personal favorite), or literally to almost any social network of your choice. Don’t forget to insert your own insights or comments when you share!
            Note: Typically I share from Pocket to Buffer because it integrates with Bit.ly and enables me to track the links I’ve shared. Buffer also distributes my social shares at optimal times so that they can be more visible with my network connections.
            Pocket is a smart content collection and distribution tool that allows you to become a master social curator!
            Stephanie Sammons, founder and CEO of Wired Advisor, a digital strategy and marketing agency for financial advisers, business professionals and professional services firms.

            #18: Crowdbooster

            What if you had a system that informed you exactly when your best times to tweet are in order to reach the maximum audience, based on how your followers respond? And what if the system showed you the Klout scores of new influential followers so you can follow up? And how about spotlighting @mentions that you hadn’t responded to yet?
            Look no further than Crowdbooster!
            crowdbooster
            Crowdbooster always shows your best times to tweet at the top of the dashboard. The times are adjusted as your followers respond.
            But this awesome tool doesn’t just analyze Twitter. You can also dig into your Facebook Fan Page metrics to analyze your top posts, number of impressions, fan growth, top fans and more. You can even schedule posts via Crowdbooster for both Twitter and Facebook.
            crowdbooster
            Crowdbooster displays colorful "bubbles" showing how well your tweets (and Facebook posts) are doing. Hover over any bubble for more information as shown in the black box.
            You get one Twitter account and one Facebook Page for free. Upgrade levels include up to 10 or 30 total social accounts (currently only Twitter and Facebook Pages) for a reasonable fee. Give it a try and see what you think.
            crowdbooster
            See at-a-glance metrics for follower growth, influential followers, retweets and more.
            The nice thing about Crowdbooster is the team is super helpful, friendly and approachable… and they’re always iterating, so stay tuned for even more awesome features in the pipeline!
            Mari Smith, leading social media strategist and premier Facebook marketing expert. Co-author of Facebook Marketing: An Hour a Day and author of The New Relationship Marketing.

            #19: Lithium

            We use Lithium for our new community platform. Its phenomenal capabilities allow for a lean team to rally users, influencers and our own associates to participate. From an organic growing knowledge base through the ability to reward frequent contribution, it is state of the art with WYSIWYG (what you see is what you get) functionality and a truly object-oriented environment that makes it easy for a layman to customize.
            lithium
            Lithium helps companies unlock the passions of their customers to build brand advocacy, drive sales, reduce service costs and accelerate innovation.
            Lithium also has the capability to do private moderation areas so we can all learn what FAQs need answers, solution creation both by us and by users to populate the knowledge base with good content and the ability to co-create content with guest bloggers.
            Kat Smith, director of social media and commerce at Petco.

            #20: Tweetbot

            Tweetbot is a Twitter app that allows you to do everything you can do on any other Twitter app with an extra killer feature: the ability to filter out tweets.
            tweetbot
            Tweetbot allows you to filter out tweets.
            This app allows you to focus on the tweets that matter in your Twitter stream. It’s available at the Apple App Store.
            Michael Stelzner, founder and CEO of Social Media Examiner.

            #21: PostAcumen

            Facebook is one of our brand’s primary social channels. Our goal with that channel is to deliver content that begs to be engaged with. We’ve had tools to measure how well our own content performs, but we also wanted to know how well we performed relative to the competition.
            Thanks to a brand-new tool called PostAcumen, developed by the same folks who made EdgeRank, we’re now able to perform extensive competitive analysis on Facebook posts. We can see how our content resonates with our fans and how those metrics stack up against our competitors for Likes, Comments, Shares, etc.
            post acumen
            With PostAcumen you can see how your brand compares against direct competitors, or even industry leaders.
            There is a nominal cost for the service, but so far it’s provided great insights, is easy to use and understand and helps us get better at delivering engaging content to fans.
            Liz Phillips, social media manager at TaylorMade-Adidas Golf, where she manages social media for TaylorMade, Adidas Golf, and Ashworth brands.

            #22: Facebook Pages Manager App

            My favorite social media tool is the Facebook Pages Manager App. This tool allows me to manage multiple pages while on the go. Not only can I post, comment and engage with my fans on multiple pages, but this app does so much more. I’m also able to create Facebook Offers directly from the app, which allows me to promote my programs and services anytime, anywhere.
            In addition, I can instantly get a greater reach for my most important posts by buying Promoted Posts on-the-go directly from my mobile phone.
            facebook pages manager app
            This is what it looks like to buy Promoted Posts via a mobile phone using the Facebook Pages Manager app.
            With these features, I can make real-time decisions for my pages based on my fans activity and my current marketing goals. If you’re like me and often on the move, this app is one you don’t want to go without!
            Amy Porterfield, co-author of Facebook Marketing All-in-One for Dummies and a social media strategist.

            #23: Vocus

            One of my favorite social media tools is Vocus. Vocus is a suite that helps manage your social media profiles, monitor what is happening in real time and other key functions.

            One of the key elements that makes it different than other services is that it incorporates the very popular Help A Reporter Out (HARO) website. HARO is a site where reporters can post their requests for information and interviews anonymously, and where you can respond. If it’s a good fit, the reporter contacts you. It’s a great way to get additional free PR. Combined with the rest of Vocus’s platform capabilities, this provides a powerful one-two punch.
            Michael Crosson, founder and publisher of SocialMediopolis.com and founder of the fourth-largest LinkedIn group, “The Social Media Marketing Group.”

            #24: Quozio

            Can’t find an image to pin on Pinterest? No problem! I recently came across a simple, slick tool that allows you to take some text, like an inspirational quote or a particularly helpful blurb from a blog post, and turn it into a beautiful, pinnable image. The tool is called Quozio.
            You can use Quozio to create cool quotation pins for Pinterest, but it also solves a common problem.
            When you find a great article, or blog post, you want to pin it to one of your pinboards. But sometimes when you use your Pin It bookmarklet to try to pin it, the bookmarklet can’t find a pinnable image on the page. This is where Quozio can come to the rescue.
            All you need to do is highlight a snippet of text from the blog post you want to pin, copy it, then use Quozio to create a pinnable image from that text. You can pin your new image directly from the Quozio interface.
            To make sure your new Quozio pin links back to the original blog post you want to share, you just need to edit your pin after you’ve posted it. You can click on the “edit” button in the corner of any of your pins to edit that pin’s settings and add the URL of the original blog post.
            quozio
            When editing your pin, make sure you add the URL of the original blog post.
            Then just click on “Save Pin” and viola! You’ve got a beautiful pin that links back to an awesome blog post.
            Beth Hayden, author of Pinfluence: The Complete Guide to Marketing Your Business with Pinterest.

            Who are these social media pros?

            The 24 social media pros who contributed to this article are all speaking at Social Media Marketing World–Social Media Examiner’s mega-conference.
            It takes place at the waterfront San Diego Marriott Marquis & Marina in San Diego, California on April 7-9, 2013.
            Social Media Examiner recruited the biggest and best names in the world of social media marketing for this conference. Only the best for you!
            All of the experts you’ve come to respect and admire will be in one place. Be sure to check it out.

            Why Attend Social Media Marketing World?

            Join 1,000 fellow marketers at the mega-conference designed to inspire and empower you with social media marketing ideas—brought to you by Social Media Examiner.
            This is a historic opportunity for you to connect face-to-face with the top social media marketing experts while breaking bread with like-minded peers from around the globe.
            You’ll pick from 49 expert-led sessions covering social media tactics to content creation to social strategy. Plus, hear from brands such as Sony Electronics, Ebay, Cisco, Zappos.com, Sharpie, Petco, Dell, AT&T, Whole Foods, SAP, Citrix, Dun & Bradstreet, Taylormade and San Diego Zoo.
            This is just a sampling of what’s in store for you at Social Media Marketing World in San Diego on April 7, 8 and 9, 2013.
            Want to save some money? Reserve your spot now, before prices go up! Click here for details.

            What do you think? What’s your favorite? Have you found any useful social media tools recently?
            Please share yours in the comment section below.


            Avatar of
            About the Author, Cindy King
            Cindy King is the director of editorial of Social Media Examiner. She spent 25 years abroad in international business development and then built her own international business from scratch by using social business networking. Other posts by »

            15 Tips How to Write Effective Tweets

            Posted on 02:19 In:

            Twitter is extremely popular today with over 500 million active users, generating over 340 million tweets daily and handling over 1.6 billion search queries per day. It is a great tool for engaging a global audience into two-way communication. It’s vital to understand the best practices for engaging followers on Twitter not to get lost in this avalanche of messages. Thus, to succeed on the network, you must put a lot of effort.
            I’m going to provide 15 simple but profound tips how to write effective tweets.
            Choose the appropriate time

            Choose the appropriate time

            Numerous researches show that tweets published during “busy hours” (8a.m.-7p.m.) receive higher engagement than tweets published outside that time frame. Posting in the afternoon during the peak traffic time for Twitter (1-3p.m.) is your best chance at achieving high click-through rate. Posting after 8p.m. should be avoided. Tweet on the days that are the best for your industry.

            Tweet four times per day or less

            It’s important to figure out how to pace your tweets throughout the day. Plan your tweet schedule according to the days your tweets perform best, and tweet more frequently on those particular days. The more you tweet per day, the less engaging your tweets may become. Your followers will be tired of incessant messages and will not pay attention even to important pieces of news.
            Tweet four times per day or less
            Keep it short

            Keep it short

            Try to make a meaningful message in 10 words or less. Twitter only allows a maximum of 140 characters in each message. Actually you will get better engagement if you use even less. Leave 20 blank characters – enough room for others to add their handles and a brief message and retweet your message. But do not sacrifice really useful information to meet these requirements.

            Use appropriate hashtags

            Hashtags help make general tweets find more specific audiences. They allow you to be part of focused conversations and track events. According to Buddy Media, tweets with hashtags receive two times more engagement than those without hashtags. But don’t overdo it – one or two hashtags are enough. Tweets with one or two hashtags have 21% higher engagement than those with three or more hashtags.
            Use appropriate hashtags
            Add links

            Add links

            This will drive higher retweet rates. Tweets with links not only drive a lot of traffic, but they also attract more Twitter users. The research carried out by Buddy Media showed that tweets that contain links receive 86% higher retweet rates than tweets with no links. But be careful with your links – shorten them all with bit.ly and check to be clickable.

            Use images

            This will drive the highest engagement. Even though followers can’t instantly see an image on Twitter, regular publishing of images has a profound impact on Twitter performance.Tweet a cool picture and there will be good chances that it will be retweeted. Depending on your audience and niche, multimedia shares may make up a large part of your feed.
            Use images
            Think like your readers

            Think like your readers

            To be successful take into consideration what your followers are interested in, and how they want to read it. Your tweets should stand out from the crowd. People will pay attention to something excellent. Chat, ask questions, suggest interesting articles and most importantly help others. Really appealing tweets for reader will be the ones containing user guides, pieces of advice, very important news, warnings, opportunities to get something free, and information about important events.

            Sell the headline

            Perfectly-written headline with a link sending tweople to your blog or website can often generate immediate retweets. Twitter users love to retweet news headlines to feel the first one to discover that particular story. Promises also work extremely well, but don’t forget you must be honest with your followers. Always mix these headline tweets with your regular conversational tweets not to look spammy.
            Sell the headline
            Perfect grammar and spelling

            Pay attention to flawless grammar and perfect spelling

            People will judge you on how you write and how you spell. Just because Twitter is only 140 characters doesn’t mean that spelling and grammar don’t matter. Always use a capital letter with each new sentence. Headlines or sentences look and read much better when they’re written normally. Avoid text-speak. Don’t capitalize everything – it looks like you are shouting.

            Use correct punctuation

            The pauses must be in the right place. Use full stops and commas, speech marks and parentheses. Don’t end every sentence with an exclamation mark. Put your apostrophes in the right place. Missing or an incorrect use of punctuation will mar the first impressions of your readers. Like it or not, people will think less of you, and less of your opinion.
            Use correct punctuation
            Be personal

            Be personal…

            People prefer to do business with other people. Your followers are more likely to read your updates and keep following you if they sense a real person behind the messages. So use in your messages “I” or at least “we”.

            …but not too personal

            Keep in mind that people read your tweets and perhaps use them to decide if they want to do business with you.

            Reply to everyone

            Even if you’ve proven you’re a real person, let people know that you’re listening to them. When people say something interesting, reply to them with something just as insightful. There’s an easy way to prove you’re listening. If they ask questions try to answer within a short amount of time. Give thanks. Let people know you appreciate the sharing of your content.
            Reply to everyone
            Use a ‘Retweet’ call to action

            Use a ‘Retweet’ call to action

            Giving followers any type of “Retweet” call to action is extremely beneficial to amplifying your tweets. Social sharing increases when people are persuaded to do so. Data reveals that when followers are specifically asked to “Retweet” by spelling out the whole word, the retweet rate is much higher than with the shortened “RT”. But don’t ask too often – this will look obtrusive.

            Edit your tweets

            Before you publish your message, take time to edit the tweet, read it over one more time to catch any obvious flubs. Edit until your tweets are worth sharing with your followers. Make sure they make sense, are readable and contribute something to your audience’s knowledge base. It just takes a second and ensures you’re sending out a professional-sounding message.
            Edit tweets

            I hope these tips will be helpful for you. Let us all know if you have some more secrets of effective tweets – we’ll be grateful! By the way, which tips do YOU consider most effective?

            Source : 15 Tips How to Write Effective Tweets

            Compiling our International Guide to Social Media has led us to some very strange places in social networks.

            None more so than when exploring the most popular YouTube sites in Russia. For those who’d like to know, the third most popular Russian YouTube channel is guns and explosives channel Dmitri, with an unbelievable 478 million views, and 2.7 million subscribers (and rising every day).

            Here are some of our other favorite social media facts and figures that we discovered on our travels:


            • India’s internet use is being driven by mobile. India has 700m mobile subscribers, with an estimated 200,000 being added every day.

            • Qzone is the most popular social network in China with a massive 530m users. China’s RenRen has 130m users, 74% of whom are under 30.
          1. Pinterest has a massive 4377% growth rate in the US, the highest growth anywhere in the world.
          2. Google+ is particularly popular in South America. Brazil has the third highest number of Google+ users in the world.
          3. Japan is the only country where Twitter is more popular than Facebook.
          4. Vkontakte is Russia’s largest social network, with 110m users (mainly teens). It has 33m unique visitors per day. Facebook, while still growing, has a lot of ground to make up.
          5. Orkut was overtaken by this year by Facebook in Brazil. But Orkut is still growing at 5% per year and 87% of Orkut users are keeping their profiles, even if they’re also on Facebook.
          6. Sweden is the most connected country in the world, topping the World Wide Web Foundation’s global web index in 2012.
          7. India is just behind the UK in LinkedIn use, with 10.6m people using the site.
          8. Internet users in Japan spend longer online than users in any other country, at 2.9 hours per day. Japanese network Mixi has 21m registered users (15m active users) and is more popular than Facebook (10m active users).
          9. Norwegian brands have an 87% response rate to questions asked to them on Facebook (compared to a 45% rate in the UK).
          10. There are 40m blogs in Russia, a natural extension of the nation’s tradition of self-publishing (there’s even a word for the culture of self-publishing – Samizdat – which pre-dates blogging technology. This culture was particularly prevalent during Soviet times but re-emerged in the 2000s).
          11. Facebook’s facial recognition technology is coming under fire from data protection experts in Germany, who claim that the opt-out tagging option on Facebook goes against data protection laws (Google+, which also uses facial recognition technology, doesn’t come in for the same criticism, as its suggestion tool is opt-in)
          12. India is tipped to become the largest Facebook market in the world by 2015.

          13. I’m really interested in any interesting, quirky or odd facts that anyone else has found about social media use across the world – do let me know of any in the comments section.

            Source : econsultancy.com


            Are you looking to drive more traffic to your blog content?

            Social sharing is critical.
            But how can you make your content as shareable as possible?
            Follow this process, and consider the following 7 tips.

            #1: Identify Your Most Popular Posts and Keywords

            Take stock of your current content. What topics are already popular with your audience?
            Look at your top content and keywords in Google Analytics. If you’re using a social sharing plugin like Shareaholic or Digg Digg, you may be able to get some free analytics on your most popular content that can help you learn what your audience wants.
            Examine what isn’t getting shared and start to think about how you can replicate the success of the proven winners.
            blog analytics
            You can also discover your top shared content with social sharing plugins such as Shareaholic.

            #2: Track and Leverage Trends

            Know what is top-of-mind for readers. What are people already talking about, and how can you insert yourself in the conversation in a unique way with content?
            This is where all that “listen first” stuff you hear all the time comes into play. But “listen first” is not just lip service—it’s vital.
            Here are some free tools that will make your listening efforts more efficient:
            • LinkedIn Today—this is a great tool, especially for B2B bloggers. Follow the topics or channels related to your industry and see what’s getting shared the most.
            • Trendsbuzz—Trendsbuzz shows you the top 10 trends from Google, Twitter, Yahoo, Alexa and Wikipedia in a dead-simple interface.
              trends buzz
              Use TrendsBuzz to catch a glimpse of the most popular content from Google, Yahoo, Twitter and more.
            • Know Your Meme—you don’t want to hop on every single meme… that would seem forced. But leveraging one the right way is very shareable content. Know Your Meme will keep you in the loop so you can spot that opportunity when it arises.
            • Google Insights—if you’re stuck between two ideas, compare the two keywords in Google Insights. See what is getting more searches, and deduce from that which topic is more popular.
            • Hashtags—for niche interests, Hashtags.org compiles the trending hashtags and articles being shared.
            • Topsy—Topsy is a social media search engine that shows what’s trending among Twitter, Facebook, blogs and videos.
            Once you’ve identified the conversations that are happening, you should think of a way to use that information for a shareable blog post.
            Inserting yourself in the conversation depends on what unique things your company has to offer. To leverage a trend, consider these different angles:
            • The expert opinion: Is there someone in your organization who can offer advice pertaining to this popular topic?
            • Data: Do you have access to data that would make an interesting study or infographic related to the trend?
            • Survey: Leverage the voice of your community—what do they have to say about this topic? It doesn’t necessarily have to be a formal study. Depending on your brand, a Storify roundup of an informal Twitter poll could work.
            • Humor: This works great for memes. People love funny stuff! And trust me, they share funny stuff too.

            #3: Think “Why Would People Share This?”

            The Customer Insight Group (CIG) at the New York Times published an interesting study exploring why people share content online. They found that people share for a number of reasons to:
            • Bring valuable and entertaining content to others
            • Define themselves to others
            • Grow and nourish relationships
            • Give self-fulfillment
            • Market causes or brands
            Before you put pen to paper (or finger to keyboard)—really think—what’s the hook?
            Only commit to your blogging ideas that show the promise of virality, and cut or tweak the ones that end up on the calendar “just because.” Don’t create noise, create value.

            #4: Make the Most of Your Headline

            How can you optimize your copy for shareability? My advice: invest some thought in your headlines.
            Your blog headline could be the most important part of your blog post because it’s your first impression.
            What makes a great headline? It’s similar to writing a great subject line for email marketing. Think about the 4 U’s that Copyblogger teaches us about great subject lines and headlines:
            • Useful: Why is the blog post valuable?
            • Ultra-specific: What can I expect to learn from the blog post?
            • Unique: Why is this blog post compelling and unique?
            • Urgent: Why should I read this NOW?
            Consider all four of these qualities in every headline you write.
            shareable headline
            Judging by the number of Tweets this article got, this headline has several elements of a shareable headline happening for itself.

            #5: Test Different Kinds of Promotion

            You’ve probably heard of Pinterest, and you’ve probably heard that it’s a smash-hit for driving traffic to websites.
            To leverage this, you can make extra pinnable content that is visual in nature.
            In addition, think about using visuals to promote content on your own channels.
            promote content
            Try using images to promote links to your content. Test the impact it has on clicks.
            At my company in April 2012, we tested promoting content on our Facebook page with a photo and a link versus just sharing the link. Posts with a photo got 56% more clicks than those with just the link!
            But in order to do this effectively, you’ve got to consider what visuals will go along with your social media promotion as you are creating the content.
            Moral of the story: To really strive for engagement on the content you promote, you can’t just copy/paste the same old thing to every one of your social channels. It takes a little more thought and work, but it does pay off in more shares and traffic to your posts.

            #6: Optimize Your Content for Shareability

            Once you’ve wired your content for shareability from a strategic and copywriting standpoint, you want to optimize a couple of technical aspects of your blog to make sure that they are in tip-top shape for your readers and sharers.
            First, you need to familiarize yourself with the anatomy of a social share.
            Here’s an example for Google+. Pay attention to the 3 highlight elementsthe featured image, the page title and the meta description.
            google plus social share
            The featured image, the page title and the meta description are properly set on this post.
            If you don’t pre-set these components, it could come out looking more like…
            bad google plus social share
            The featured image wasn't set, the page title lacks any keywords or pizzazz, and the meta description gets cut off. Not good.
            Or, in the case of Twitter:
            twitter social share
            Probably a great blog post, but the Twitter settings could be improved to make it even better.
            It really should be a cleaner sharing experience:
            good twitter social share
            This social share makes it easy for readers to spread the content on Twitter.
            There are so many fantastic bloggers who either forget or don’t know how to clean up these small tweaks. But if you don’t customize these key areas, you’re not creating a seamless sharing experience for your reader. They could just choose not to share your content, and then you’ll miss out on the traffic and engagement from that social share.
            So what’s the solution? First, focus on fixing the page title and meta description. WordPress bloggers can install the All in One SEO plugin so that these components are in one easy-to-find place.
            Page Title—This is your headline that precedes your link when a reader clicks a social sharing button. It’s also what is crawled by search engines. This needs to be keyword-rich for Google, descriptive and catchy for humans, and concise for Twitter. Choose your page title wisely.
            Meta Description—This is a brief description of your content that shows up under your page title and link for social shares on Facebook, LinkedIn and Google+. It also shows up in search engine results. Include keywords in your meta description, but avoid overstuffing it with too many. Otherwise, the sentence doesn’t flow and it does more harm than good.
            Next, ensure that your featured image is properly formatted when it pops up on LinkedIn, Facebook and Google+ shares.
            If you’re a WordPress blogger, do this in the Add Media panel. When you upload an image for your post, select Use as featured image, which will pull this image up as the default for social shares of this content.
            set featured image
            In the Add Media panel, select “Use as a featured image” to set your featured image.
            These customizations work really well for LinkedIn, Facebook and Google+, but Twitter is a beast all its own because of its 140-character restriction. You could go over your character limit with a bad page title, or end up awkwardly referring to a default Twitter handle or hashtag if you don’t tailor the sharing buttons to your website.
            A lot of your potential problems can be solved by altering the plugin settings on your social media buttons. Most social media bookmarks offer customizations such as which URL shortener you use and exactly how the tweets themselves look when content is shared. Check your plugin settings in the WordPress panel or check what options they offer on the installation pages of the website itself.
            social sharing plugin
            The details count. Check out the settings on your social sharing plugin, and customize them for your brand.

            #7: Have Something Waiting for New Readers

            Congrats! You created a piece of highly shareable content. Maybe it’s because of a giveaway, you leveraged a meme just right or you wrote a highly informative list of tips.
            Either way, it’s going viral, you have improved the technical aspects of your blog and you’re getting more and more shares because of it.
            But what’s next? Well, you don’t want these new readers to just “hit it and quit it”—you want them to become regulars, and eventually loyal sharers.
            Include calls to action to subscribe to future posts. Link to previous content in your posts to keep readers engaged in your blog. Use recommended content widgets to increase your time on site and drive readers to related content and other popular posts.

            recommend content widget
            Think beyond the share. Offer more value to your new readers and keep them engaged with a recommended content widget.
            Make use of your blog’s real estate! Thrill them once with your initial shareable content, but keep them coming back for more.


            Source : socialmediaexaminer

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